Simply add the items you wish to purchase to your cart and proceed to checkout. You can check out as a guest or log in to save your purchase history and redeem rewards! Join our Rewards program here.

Once your order has been placed, you’ll receive emails letting you know your order is confirmed, once it has shipped (with tracking information), when it’s out for delivery, and when it arrives at its destination. You can check your order status any time by logging in to your account.

Full details about our shipping and return policies are available here.

As a small business, Maria Pinto cannot assist or be held liable in the event of lost or stolen packages. If you need assistance locating your package, please reference the tracking information in your shipping confirmation email to contact the carrier directly for assistance.

At this time, we don’t offer insurance or signature confirmation for packages as a standard option. Please reach out to customercare@mariapinto.com if you’d like to add this to your order and we’d be happy to provide pricing for you.

Full details on our shipping policies are available here.

If your package is delayed, please reference the tracking information in your shipping confirmation email to contact the carrier directly for assistance. Unfortunately, we cannot guarantee arrival dates and delays may be more likely during times of high shipping volume (like the holiday season) and extreme weather.

Additionally, please note that the shipping timeframes provided at checkout are in business days and Saturday delivery is subject to an additional charge.

Full details on our shipping policies are available here.

Simply visit our Return & Exchange Portal to get started! Be sure to read our full policy here.

We kindly ask that you fill out and include the Return Form included with your order in your return package, as it makes processing your return quicker for our team.

If you no longer have the original Return Form, you can print a new one here. Please note that your returned item(s) must have their original tags intact. You can find our full policy here.

If possible, please ship your return item(s) in their original packaging to avoid damages during transit. If you no longer have the original packaging, it’s not a problem—we just ask that you pack your item(s) as carefully as possible.

Once you initiate your return or exchange through our Return & Exchange Portal, you’ll receive step-by-step instructions and a return shipping label that will also be sent to your email. If you don't receive your label within 1 business day, please reach out to customercare@mariapinto.com.

If you received the wrong item, visit our Return & Exchange Portal. Proceed as if it were a normal return, and select “I received the wrong item” when prompted. You can then proceed to make an exchange for your preferred item!

If you received a damaged item and your purchase date falls within the return window, follow the above instructions and select “Item was damaged” when prompted. If your purchase date falls outside our standard return window, reach out to customercare@mariapinto.com for assistance.

We ship exchanges immediately—before receiving your return item(s).

If you make an instant exchange through our Return & Exchange Portal, a temporary $1 authorization hold will be placed on your card until we receive your return. You won’t be charged unless your return isn't in the mail within 21 days of submitting your request.

If you don’t send your return package back within this timeframe, our system will automatically charge you for the full amount of the item(s).

If you need help making an exchange selection, please get in touch with a Client Advisor by calling our boutique at (888) 868-2057 or booking a styling appointment here.

To make the exchange process simpler, our Return & Exchange Portal will provide you with temporary credit equal to the value of the item(s) you’re sending back. You can use this credit to make a new purchase that will ship before we receive your return item(s).

If you choose not to use your credit right away, you can opt to receive store credit via digital gift card for later use. You can also choose to refund your original payment method minus a $10 restocking fee.

Visit our Return & Exchange Portal and click the “Return a gift” button to get started! Gifts can be returned for store credit or exchanged for new items. You can read our full policy here.

Yes! You’re more than welcome to make a return or exchange at our Chicago Boutique.

Maria Pinto Rewards is our loyalty program, rewarding our incredible community of women on every purchase and providing other perks like early access to new collections.

Simply create an account during checkout to become a member, or click here to open the Rewards widget at the bottom-left of your screen.

You’ll automatically earn 200 points just for signing up! Then every time you shop with your Rewards account, you'll earn 2 points for every dollar you spend.

When you follow us on Instagram or Facebook, you can earn 50 additional points. Simply log in to your Rewards account and select “Ways to earn” on your dashboard. Then click on the Instagram or Facebook icons and log in to follow us.

You can also earn bonus points for referring friends and on your birthday.

Redeem your Pinto Points during checkout or in the Rewards widget. You can redeem points in increments of 100 with a minimum of 500 ($5).

Your Pinto Points will expire if you have not earned or spent any points for a continuous period of 6 months (180 days). Your points will expire each day on a rolling basis. You will receive a notification email 30 days before your points expire.

No. You’re welcome to earn as many points as you can!

Log in and grab your unique referral code from the Rewards widget to share it via email or social media. When someone uses your referral code, you’ll both earn a $50 reward towards your next purchase of $300+!

Unfortunately, redeemed points are non-refundable! If you return the item you bought with points, your points balance will not be refunded and you will only receive a refund for the amount you paid for the item.

Our Client Advisors are available by appointment or phone at (888)-868-2057 to help you select the perfect size, color, and style to reduce the likelihood that you will need to make a return.

Our Customer Care team is also available via email at customercare@mariapinto.com.

Maria Pinto reserves the right to modify or change rewards at any time. You must create an account and be logged in to accrue Pinto Points, which can be earned and redeemed online or at our Boutique.

Points have no cash value, cannot be exchanged for cash or credit, cannot be transferred, and can only be redeemed once. Rewards cannot be combined with other offers.